“As demand for security services continues to rise, increasing manpower to meet the demand is not sustainable given the manpower constraints faced by the security industry. Therefore, the Security Industry Transformation Map (ITM) recommends four key strategies to enable security service providers to deliver integrated security solutions. One of the strategies is to drive change in the procurement of security services, from headcount-based to outcome-based contracting (OBC). The government has taken the lead on this front and from 1 May 2020, it is a requirement for all government agencies to adopt security OBCs.” -excerpt from SPF Advisory

At Metropolis, we adopted Outcome-Based Contract by supporting our clients in enhancing security outcomes with security technology implementation and in turn, reduce reliance on security officers. Coupled with our in-house Remote Command Center platform, we ensure security presence with the help of various security technology such as Virtual Patrolling, Video Analytics, Access Control, etc.